Copyright

All material on this website, including text and graphics, is copyright to KLM Travel unless otherwise stated.

Disclaimer

While every care has been taken in the compilation of this information, KLM Travel will not be held responsible for any loss, damage or inconvenience caused as a result of inaccuracy or error within these pages.KLM Travel is not responsible for any external linked sites or their content.

Data Quality

If you are aware that there are any errors in the information provided please notify us by using the Feedback form contained in the Online Forms Section. Should you have any queries about the site, you can contact us by using the General Enquiry Form held in the Online Forms Section.

Privacy Policy

You can access our website home page and browse our site without disclosing your personal data to obtain information about KLM Travel services. We will collect information you provide if you complete any other forms on our site or if you contact us with comments or specific requests. This information will only be used for the intended purpose and should we wish to use it for any other purpose, we will ask for your permission first. We do not use cookies to store personal data nor do we link non-personal information stored in cookies with personal data about specific individuals. We will only hold your information for as long as necessary for these purposes and will not pass it on to any other parties without your permission. All employees and subsidiaries who may have access to your personal data are obliged to respect the confidentiality of your personal data.

Data Protection

We will treat any personal information in accordance with the Data Protection Act of 1998. If you have an enquiry or concern regarding the processing of personal data by KLM Travel, please contact:

The Data Protection Officer
KLM Travel Ltd
Unit 1 High Hill, Keswick, Cumbria CA12 5PB

You can ask us for information we may hold about you by writing to the above address. We will inform you within 40 days if we store any personal information about you. You may also write to the above address to request a copy of your information and we will provide you with a legible copy of the personal data which we keep about you and to which you are entitled. This will be sent to you within 40 days of your request- although we may require proof of your identity and information to locate your personal data.

Reservations

All reservations for our services will require a 50% deposit payable at time of booking with balance payable 14 days prior to date of travel.

Cancellation Policy

In the event of cancellation with less than 28 days notice in writing or notification by email we reserve the right to levy a 50% charge on all accommodation, travel and events services detailed herein.